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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Incredible value for money!!!

5
For someone who does little miles per year this is by far the greatest value for money insurance on the market, had great customer service whenever I’ve spoken to the team too! But the best part for me was unlike other companies they remain competitive each year rather than increasing prices! Reviewed on: 16th August 2022

Very simple

5
Everything is quick easy and haste free, been a great journey so far! Reviewed on: 16th August 2022

Great

4
Amazing suprise for all the months. Reviewed on: 16th August 2022

Great Service

5
Never any problems. Nothing to much trouble. Great team. Reviewed on: 16th August 2022

Hina

5
Absolutely stunning, they make everything so easy.cheaper than any other car insurance. Great price. Great service. Reviewed on: 16th August 2022

Brilliant - affordable and have renewal process was super easy

5
I initially found out about by miles when I was looking at quotes, The price looked too good to be true, so I called them up and spoke to a lovely lady who was very reassuring and explained how this will be the new way forward. She was absolutely right, this will be my insurance company for life and I’ve already recommended it to 2 friends who are also a huge fan Reviewed on: 16th August 2022

After getting an insuarance which had quited me 2000pounds insuarance . I came across bymiles and imediately cancelled the other insurance as Bymiles was much cheaper and fair in the charges they do and the cover they also provide

5
Bymiles is excellent .i simply love it .it shows me the cost of my driving and what is left .It also tracks my journeys and charges according to my miles i have used Reviewed on: 16th August 2022

Best car insurance in decades

5
Pay as you drive and many of us don’t do that many miles and this is the perfect insurance to have Reviewed on: 16th August 2022

A no brainier

5
As I travel to work on public transport and hardly ever used my car during the week it seemed like a great idea to have a policy based on my actual mileage. Reviewed on: 16th August 2022

Best Car Insurance I've used to date

5
Car Insurance has moved on and ByMile is an example of that with the latest tech and value for money. Everyone is a winner. Reviewed on: 16th August 2022