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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Fair, fun, fuss free !

By Miles is unique, convenient, friendly and above all, fair. This is my first year with the company and I'll be returning next year while encouraging family and friends to follow suit. Reviewed on: 16th August 2022

Good company

Easy to use and easy to understand Reviewed on: 16th August 2022

Great value car insurance

I was a little sceptical how this worked initially, but it has been great. Easy to set up and also good for monitoring the miles you actually drive each month. I have used the online customer service to have some details changed and this was done straight away. Very efficient company and better paying a small amount each month for the miles you drive. Rather than paying hundreds of pounds out. I would highly recommend by miles to anyone who drives under 8000 miles per year as it can work out much cheaper . Reviewed on: 16th August 2022

Quick, Easy, and with a smile.

Having used By Miles for several months, I have had no issues with fair payment, accurate mileage or customer service. The app is easy and intuitive to use, and the tracker is packed full of features! Reviewed on: 16th August 2022

miles better thsn the AA

its a reasonable insurance plan, not overly cheap & also helps conserve usuage of petrol, i'm very happy with it Reviewed on: 16th August 2022

Really useful

Got this insurance because I was going on mat leave and we were going to use my husband's car primarily, he had also significantly reduced his car use due to a hybrid work pattern. Haven't used a mile yet! Reviewed on: 16th August 2022

Great for the retired

Very efficient and I’m happy I joined By Miles. As a retired driver I am driving less and now think about whether my journey is necessary which is also saving fuel. I like the idea that my motor is fitted with a tracker. As a retired driver this is a win win way to save. Also when I need advice it was easy to make contact and have my query resolved. Reviewed on: 16th August 2022

Value for money

As someone who doesn't need to use a car everyday it keeps my insurance down, I love how they cap it at a certain amount per day too. Finally found an insurance company that doesn't break the bank making it affordable for me to keep a car going for me and my family. Reviewed on: 16th August 2022

Time & Money Saved

Brilliant system, by far the best value for money I have found. System tells me/you each journey, time(s) and cost as well as location post codes. Absolutely brilliant. Reviewed on: 16th August 2022

Best insurance yet

They offered me the best quote for my current car. Also with the monthly payments decided by how much I’ve driven it’s really helped me save a lot of money. Reviewed on: 16th August 2022

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