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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very good value for money

5
I found it very easy to start with By Miles and there have been no problems with them I will be getting my car insurance from By Miles again next year I am very happy with them Reviewed on: 16th August 2022

Excellent value for money

5
Best insurance ever. Adopts to the use so we only pay By Miles driven. Dont have to shell out money when car is not on the road and in use like other typical insurance. Reviewed on: 16th August 2022

Excellent and value for money in my opinion!

5
I love the idea that I pay for how ever many miles I do and it is also capped. Reviewed on: 16th August 2022

Cheap insurance, Definitely recommend.

5
Cheap insurance and great for someone that doesn't use their car much but still needs insurance. You can see how much it will cost even before your journey and it lets you know what you have spent once you have completed your journey. Would definitely recommend. Reviewed on: 16th August 2022

Fantastic chance for low mileage drivers

5
By miles are a great forward thinking company, allowing those of us who now drive less often, to pay as we go. Excellent customer service team who are at all times helpful, professional and knowledgeable. Reviewed on: 16th August 2022

Great way to insure your vehicle

5
Low initial cost, only paying for the mileage i use. Brilliant. Reviewed on: 16th August 2022

FAIR INSURANCE

5
AFFORDABLE AND FAIR INSURANCE IF YOU DON'T DRIVE A LOT DURING THE YEAR Reviewed on: 16th August 2022

The best car insurance company out there

5
The app is really easy to use and you know how much your driving through the app. Reviewed on: 16th August 2022

The way car insurance should be.

5
A different way to insure your car. You only pay for what you use. Excellent service. Easy to use app. I have told all my friends & family about By Miles. Reviewed on: 16th August 2022

Most professional company ive dealt with in my 50yrs of driving

5
First of all it does exactly what it says, saving drivers like myself who do less than 6,000 miles a year an awful lot of money, which in today’s world is even more important. The gadget works fabulously, every day you know how much you have spent and they even give you prior notice as to when your monthly payment will be collected from your account Very clever system and I couldn’t be happier Reviewed on: 16th August 2022