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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Well worth doing

5
Very good better and easier than other insurance ive had the wife and I both use by miles Reviewed on: 16th August 2022

10

5
I’m so happy coz not to often use my car and pay so low, Thank you ByMile. Reviewed on: 16th August 2022

Inexpensive, easy to operate with concise and clear notifucations daily

5
I have found my low mileage car useage a great match with the By Miles insurance offer. The system is easy to instal and mileage use is notified promptly. A monthly statement of usege - kms/miles/ starting point/end point and £charge keeps me informed of my expected annual mileage v actual mileage on any date. Whats more I secured £100 FREE miles free for recommending a friend! What can imprive on this deal? Reviewed on: 16th August 2022

'though, I haven't been that long with By miles, they are potentially great

4
So far, so good. I am surely going to invite my friends and relations to come over to my latest innovative and prospective car insurance. Reviewed on: 16th August 2022

Efficient and transparent car insurance

5
I have been with by miles for over 3 years now. I would highly recommend them . They are efficient, competent and transparent. Very easy to understand the policy and no jargon. Payments are taken on time and I have had no glitches or experienced any problems. Really good customer service and always someone on the end of a phone to answer queries. Reviewed on: 16th August 2022

Like the app

5
I like to use the app as to monitor how many miles I do/ how much fule I use. Reviewed on: 16th August 2022

Fantastic Service

5
A smooth and remarkable Service. No hiccups and keeps you in the loop regarding costs incurred. Simple and functional! Reviewed on: 16th August 2022

Great insurance company

5
I love by Miles. Its gives me.reguler updates on how much I've travelled and what it's cost me. Really helps for my budgeting Reviewed on: 16th August 2022

who knew you could love your car ins company!

5
great prices, great customer service and the app is so user friendly. really pleasantly surprised MILES ahead of others, pun intended! Reviewed on: 16th August 2022

Easy, affordable and you pay for the miles you drive.

5
Experience has been pleasant and friendly. Reviewed on: 16th August 2022