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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

A great product for low annual mileage users

Happy with how By Miles keeps me updated on miles travel and what is due to pay. Its the 1st time I have had pay by mile insurance installing the device in my Nissan Leaf was reasonably easy after looking up a youtube video on how to access the port. One little niggle it would be nice if the device were a little smaller so I could put the cover back on, on the other hand I can see the LED light that shows everything is working ok. Reviewed on: 16th August 2022

Modern insurance

The best for people who drive little. It was really easy to purchase and the communication was excellent from the beginning all way through. It's like they thought of everything. The application is amazing, works perfectly as well. The notification coming straight after journey. The history of journeys is fantastic. They don't pest with emails. Only one email update per month, witch is absolutely enough. To be fair the best car insurance I had so far. I don't won't it to end. Reviewed on: 16th August 2022

Cheap with great control over your miles

Great service, reliable and cheap to have for people who don't drive as often. Reviewed on: 16th August 2022

Every penny counts

I have saved a lot after joining By Miles as I do not use my car most times and do not go long distances. Reviewed on: 16th August 2022

Easy insurance company

Easy insurance company, Everything is on the app it tells you how much journey you’ve done how much you spend. Very convenient and easy Reviewed on: 16th August 2022

Pup taxi!

As I show my 2 Australian Terriers travelling from the Scottish Borders at least once a month to to middle England did wonder if I had made the right choice. Definitely did and my payments even for longer journeys are still cheaper than my.previous insurance companies. Great idea! Reviewed on: 16th August 2022

A must for the lower mileage driver

By Miles are a total breath of fresh air when it comes to car insurance. Upfront payment which is very reasonable and then just pay for the miles that you drive. Reviewed on: 16th August 2022

Excellent service

Excellent service all round, speedy and efficient Reviewed on: 16th August 2022

Excellent product for low-mileage drivers

The system is simple to use and easy to compare with other insurers offerings. I find it by far the most cost effective" Reviewed on: 16th August 2022

Value for money.

First class customer service.Easy to use app. Reviewed on: 16th August 2022

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