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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Rarely, an insurance product which do.es the trick

5
I took this policy out because it was the cheapest around at the time for my circumstances. The tracker arrived promptly, was dead easy to install and "does what it says on the box." I have yet to exceed my target miles so have not had to top up my policy at all - therefore it remains the cheapest around, and the cover is as good as all the others. In reality I have recommended it to others and will continue to do so. Reviewed on: 16th August 2022

Great value for low mileage drivers

5
When I was up for renewal with another big company they actually bumped my price up despite having another years no claims. This was apparently due to a new customer discount no longer applying and they wouldn’t lower the price. Upon shopping around By Miles offered the best value for money by a long way. They actually take into account that I am a low mileage driver and charge me accordingly. I like that I’m not getting charged the same as someone on the road x10 as much as me. Reviewed on: 16th August 2022

Excellent for Young Drivers

5
Great service. Brilliant initiative to pay per mile, as a young (ish) driver. Reviewed on: 16th August 2022

Very satisfied customer

5
Since joining the company, I have been very satisfied with the service. Very well organised company, definitely recommend it, no issues with the team Reviewed on: 16th August 2022

Amazing price, easy to use and set up

5
Fast communication, easy to set up, amazing monthly prices. Reviewed on: 16th August 2022

Go For It

5
Really good. Well worth it. Was reluctant at first but I am glad that I went for it. So should you! Reviewed on: 16th August 2022

Amazing

5
I can say this is the cheapest car insurance I’ve been with since I started driving 30 years ago. I don’t do that many miles so this is perfect for me. And I would definitely recommend it to anyone. Reviewed on: 16th August 2022

Becouse i Luke bat miles

5
Is a good app for all and it the best app of all apps in uk i am So happy for you Reviewed on: 16th August 2022

Best in U.K. by far

5
Amazing concept really helps me, I’ll alwYs use them now Reviewed on: 16th August 2022

ByMiles

5
Best way to buy motor insurance, small initial payment then pay as you drive, great idea competitive rates as well. Reviewed on: 16th August 2022

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