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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Good and easy customer service

Good and easygoing customer service when needed. Perfect policy for me, as I don’t need to drive too and from work and normal only drive a few miles a day. Reviewed on: 16th August 2022

Fantastic car insurance

Beneficial and Value for money.. love it! Reviewed on: 16th August 2022

Best cheap insurance

This is my first time car insurance with By Miles. It's great, will bring my van insurance also to By Miles as soon as possible, so I can save some on Insurance. Reviewed on: 16th August 2022

Transparency in pricing

You do just pay for the miles that you do so it works out very reasonable if you are a low mileage family. I haven't needed to claim so I cannot comment on the claims experience. Reviewed on: 16th August 2022

A bit confusing to begin with but a good system

A bit confusing to begin with but a good system and you can see exactly how many miles you do Reviewed on: 16th August 2022

Excellent service

By Miles provides a new, sensible and easy way to manage car insurance. It is easy to sign up and set up. I like the data received for each trip, it provides additional information in better managing cost. The operations have been going smoothly that I haven’t had the need to call for customer services so far. Excellent customer experience. Keep up the good work! Reviewed on: 16th August 2022

Cheap helpful and easy to use

They are very easy to set up and the app is very useful to keep track of the miles I have done. I would definitely recommend Reviewed on: 16th August 2022

Revolutionary!

ByMiles has changed the insurance game and really eased my anxiety for high premiums every year! As someone that doesn’t drive often it works out so cost effect for me to pay only for the miles i drive. When I’m not driving my car is covered but I’m not being charged! How this isn’t everyone’s way of being insured is beyond me as it will continue to be my insurance plan going forward! Also love the branding and marketing, great work ByMiles! Reviewed on: 16th August 2022

Good price

Never come across that much of cheapest car insurance within my 27year of my car driving period. Reviewed on: 16th August 2022

Excellent car Insurance

No fuss and cheap car insurance which provides good customer service if and when required Reviewed on: 16th August 2022

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