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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Save money bymiles

5
Easy to understand save money contacting them is easy Reviewed on: 16th August 2022

Pay for the miles you drive

5
I like By Miles insurance as (after a flat fee up front) I pay for the miles I drive. Communication has always been clear. The tracking device was a piece of cake to install. And I feel - above all - I am getting value for money. Reviewed on: 16th August 2022

Great

5
Such good price and much easier to afford! I would go Nowhere else! Reviewed on: 16th August 2022

The most Fair and fantastic insurance

5
This is the best insurance I’ve had an quite a few as I’ve been driving for over 15 years. As I only is my car once a week. It’s the most convenient insurance as it only charges me when I drive. You can’t beast by miles. I have recommended so many family and friends as the Service is quick friendly and professional. Who ever reads this change your insurance company and go with by miles. I promise you won’t regret it. Reviewed on: 16th August 2022

Always speedy and effective responses!

5
I have always been confident with the rates and service provided by Bymiles. Renewal rates, although always market checked by myself, are always commercially attractive and never a 'rip-off'. Whenever additional services, such as green cards for international driving, are required the request is always immediately and effectively actioned. Additionally, pro-actively supplied information relating to information that drivers need to know about is regularly supplied......hence, one can relax and be assured that Bymiles will keep you always informed in respect of one's driving activities. Reviewed on: 16th August 2022

Best Value Easy to Use App Full control

5
Just what I was looking for finally, A car insurance that charges a lower premium for when my car is not in use and reasonable mileage rate and with capped daily maximum charges I can still afford the occasional longer journey without being unduly penalised. Also easy to add my son as a second named driver for a reasonable additional premium and mileage charge. "Find my car" app could be useful extra benefit if ever the car was stolen and abandoned (what the police used to do) Reviewed on: 16th August 2022

Highly recommended

5
Excellent service, great for the people who don't use the car every day. Reviewed on: 16th August 2022

Great value for money

5
I think it's a good way of insurance depending on the amount of vehicle use use month by month Reviewed on: 16th August 2022

THIS IS HOW INSURANCE SHOULD BE

5
no complaints, very good insurance, thinking about the customer always and a good idea of tracking mileage and paying for only what you drive! Reviewed on: 16th August 2022

Great, fair, easy

4
Great to be paying for the miles you use especially if you don't use your car often. It's fair as your only paying for the miles you use. It's easy and straightforward the app is great. Reviewed on: 16th August 2022