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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

The best insurance company

5
I would just like to say I hope I can stay with this company for as long as I’m driving that’s how good and affordable it is great company Reviewed on: 16th August 2022

Simply The Best

5
Car insurance as a pay by mile cannot be beaten. these guys are efficient and simple. Their package cannot be beaten. Bring on Tina ! Reviewed on: 16th August 2022

Low cost

5
If you keep the driving down you get a very low bill at the end of the month. Well worth it for someone who doesn’t do a lot of driving Reviewed on: 16th August 2022

Safety

5
I love my bymiles policy because the accurate miles tracker also works as a location tracker. This makes me feel very safe. Reviewed on: 16th August 2022

Brilliant experience with ByMiles

5
I’ve had a great experience with ByMiles. Affordable rates and smooth customer interface. Paying by mile is definitely the way to go for me! Reviewed on: 16th August 2022

No hassle I surance

5
Helpful people, understandable documents and suitable for my circumstances- low mileage driver. Reviewed on: 16th August 2022

Great experience all round

5
Happy with the service and value for money this company provides Reviewed on: 16th August 2022

Excellent Service Received From miles

5
Always Enjoy the excellent Service Received from miles. Reviewed on: 16th August 2022

Easy to set up and great value

5
I use my car on irregularly and for short journeys, using by miles has reduced my overall cost of car insurance and means I’m not wasting money when my car sits on the drive for 2 weeks. Reviewed on: 16th August 2022

Outstanding

5
The best communications and after service from an insurance company in 40 years of driving. Reviewed on: 16th August 2022