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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Convenient & innovative

Very easy to use and get in contact with the team regarding any issues you are having Reviewed on: 16th August 2022

Best find in years

I halved the cost of car insurance when I switched to By Miles and I find them to be a very helpful and efficient company. I do recommend them to friends and family and they too have been delighted. Reviewed on: 16th August 2022

Awesome Customer Experience

Trust By Miles for world class, pro social and consistently dependable insurance customer experience Reviewed on: 16th August 2022

The future of insurance

Can’t recommend this service enough. The pricing is clear and fair. I feel like it offers a much more equitable approach with tangible benefits if you choose to drive less. Reviewed on: 16th August 2022

Brilliant value for money and service

Since joining in January I have had amazing service, there was a small mistake on my behalf at the begining but this was sorted very quickly. The value for money is brilliant. I am saving so much money each month. Would highly recommend Reviewed on: 16th August 2022

Innovative

I love the fact they have found a way of helping drivers reduce cost for their driving habits and reward them. Its a brilliant idea. Reviewed on: 16th August 2022

Suits me fine and good for environmental initiatives,

It’s been problem free for me, I will recommend to family and friends Reviewed on: 16th August 2022

new way to insure

very convenient for me as i drive very few miles, i think it's a very fair way of paying for insurance, it suits me down to the ground, could have been made for me . Reviewed on: 16th August 2022

Excellent way to do insurance

I was dubious about moving to a different kind of insurance. But I love it. The app and everything about it is so easy to use. And you can make some real savings if this is your second car or you’re not someone who racks up loads of miles. I love it! Reviewed on: 16th August 2022

Really convenient and affordable

Better than most cat insurance providers with regards to price. They charge exactly on how much you drive which is great. Reviewed on: 16th August 2022

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