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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

By Miles Insurance Excellent

What a Brilliant way to do insurance. After your initial Payment , you only pay when you use your car .. Reviewed on: 16th August 2022

Fantastic and flexible arrangement for car insurance

I really love that I’m only being charged for what I drive! Reviewed on: 16th August 2022

Excellent value, friendly service

Very helpful, friendly customer service team who explained how By Miles works. Very easy to set up and use. Brilliant for me as I only drive about 1000 miles each year and live in a high car insurance area. Reviewed on: 16th August 2022

Excellent

Great idea, cheap prices for people that do less mileage Reviewed on: 16th August 2022

Easy to use, great for low mileage drivers who want to save money

I visit my hometown often and need a car there, but didn’t want to pay for normal insurance as it didn’t seem cost effective. After doing some research, By Miles seemed like the best option, as my mileage is low and the prices were far more competitive than other companies. Seemed like a no-brainer for me. The device is very easy to install and came with useful instructions. The app is sophisticated, as it allows me to track all journeys in great detail and keep an eye on it even when I’m away from home. By Miles gave me the opportunity to keep my car a little longer, without it I’d have had to eventually sell it as the standard insurance just wasn’t affordable. Thanks By Miles! Reviewed on: 16th August 2022

Great car Insurance

I’ve been using ByMiles car insurance for a while now and I’m very happy with them. Their quote was the most affordable and offered variable payment methods. Will definitely continue using them Reviewed on: 16th August 2022

Excellent service

Easy to track my miles and keep track of my expenses Reviewed on: 16th August 2022

By miles

Greta reliable insurance paying only for the miles you use Reviewed on: 16th August 2022

Professional, great customer experience

I am happy to have insurance with them, had to contact them once and my concern was resolved within given time frame. Would definitely recommend and they are cost effective Reviewed on: 16th August 2022

Cheap and fairer

Paying by the mile is certainly fairer, and works well for those who may not drive that much. However when it comes to paying out ByMiles (backed by Zurich) were terrible I'm afraid. Reviewed on: 16th August 2022

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