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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best insurance ever. Free hassle and accurate

5
I've been nearly a year with them and I can't be more happy. Best price with best customer service. All managed through an easy app. Reviewed on: 16th August 2022

easy to understand and very beneficial

5
i just like it and how it works, i can keep tabs on my driving and my fuel consumption based on the miles i drive and its affordable for me. Reviewed on: 16th August 2022

Simply the best

5
By miles has saved me hundreds of pounds compared to some of the big names. Quick and easy to apply online and set up the device in the car. Customer service was very helpful. Reviewed on: 16th August 2022

The way forward

5
As someone who lives in London, the opportunity to drive is actually somewhat limited I keep a car as i have family in Devon and driving there 3-4 times a year, its cheaper to keep the car than get the train. So i keep it. What really helps justify keeping the car is the system Bymiles offer. Paying when we use it is really working out for us and I would highly recommend this for low usage drivers who do still need to keep a vehicle. Until trains get re-nationalised. this is the way forward! Reviewed on: 16th August 2022

Great interface and great galue

5
As a driver with variable mileage, I find I get best value for my money with By Miles. It’s easy for me to track my mileage every month and what more, I now choose the most economical and environmentally friendly travel routes to ensure I save both my money and reduce my emissions. Would recommend By Miles as an insurer to every low mileage driver! Reviewed on: 16th August 2022

Great customer service and product. Great value for money.

5
I can now save money when I am not using my car. Constant update on what you’ve driven and how much it cost you. Reviewed on: 16th August 2022

so easy to deal with miles

5
I h ave not delt with a insurance company and in particular a car insurance company who is very helpfull and easy to deal with. And most of all very low price car insurance.. Reviewed on: 16th August 2022

the lowest car insurance By Far......

5
The monthly summary keeps me up to date with each journey listed with mileage, price and a little map which is charming. It gives a history of the month past. Reviewed on: 16th August 2022

Best incurance company

5
IF you drive less, this is the best option for you Reviewed on: 16th August 2022

Good value

5
As an older driver, and in a time of watching how to save any costs, it is well worth using a policy like Bymiles, so the more you drive the more you pay for insurance. Should be used for vehicle license too, as a high mileage charge for fuel, not by engine size/pollution in vehicle emissions etc. Reviewed on: 16th August 2022