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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great insurance!

5
Great for lower mileage drivers like myself… pay half of what I was before and super easy to install Reviewed on: 16th August 2022

Best Car Insurance Ever!!!!

5
in 7 years bymiles is the best car insurance i have ever got saving me so much Money. Reviewed on: 16th August 2022

Excellent value for low mileage clients like me

5
Really easy to set up and ongoing tally of miles plus monthly message about my usage is super helpful. At the end of my first year with By Miles, I will definitely stay with them. Reviewed on: 16th August 2022

Affordable, reliable and accurate service.

5
Excellent customer services and a straight forward billing method. Reviewed on: 16th August 2022

Excellent insurance provider

5
Cheap cost and great cover. No hassle and excellent customer service. Highly recommend. Reviewed on: 16th August 2022

Perfect for me

5
Its super easy and super simple, really cheap for my situation and love the app that tells me exactly how much each journey costs. Reviewed on: 16th August 2022

Best insurance provider I've used

5
Service was great, so quick and easy to set up. Concept is amazing especially with the current climate Reviewed on: 16th August 2022

Good scheme

3
Good scheme to use for those who barely travel far using their cars. Reviewed on: 16th August 2022

BEST COMPANY I HAVE EVER DEALT WITH!!!!!

5
These guys have it all in spades, Great comprehensive app, fantastic and unique pricing that gives unbelievable value for money to the occasional driver, even when i have had to use the car more it still doesn't come close to what i would have paid before. And the customer service is excellent and very speedy in response. If only more companies were at this level we would all be in a better place. Reviewed on: 16th August 2022

Best insurance

5
I have never done insurance like this before but I find this is excellent very friendly staff to talk to Reviewed on: 16th August 2022