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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great company, no issues had

Sign up process online was very easy, clear and quick. The app works exactly as you would expect it to. Reviewed on: 16th August 2022

Everything is right. From price to service

Touch wood I have not had to make a claim. But if that day comes I know I am in safe hands with ByMiles. Whenever I have had to make changes to my policy and get in contact with their customer service team - Everything is pleasant. Knowing exactly what I need and done in a timely manner. The whole concept of these insurance policies fits perfectly for what I need and I am sure it will for many others. You can almost look at it as an incentive to walk or cycle and save money both on your insurance and fuel simultaneously. Reviewed on: 16th August 2022

Good Service at Reasonable Price

It's a good service where you are in control of your driving and pay as you drive suites who are not frequent travellers. Reviewed on: 16th August 2022

By mile is economical

It’s very helping me to save some cost as I don’t need to pay anything while I a not using the car, apart of monthly fixed price, but it’s worth to use for someone who don’t want to use the car every day. Reviewed on: 16th August 2022

Excellent customer service

I join by mile recant year. Before and after joining I called 3 to 5 times to customer service. And all the time I found company staff is really helpful and always available. Give you 100% satisfaction answer and I really appreciate. Reviewed on: 16th August 2022

Best decision!!

By Miles has been so helpful and professional from day one. I love the concept and how fair it is…would definitely recommend for anyone that does limited miles. Reviewed on: 16th August 2022

Superb service

This is an excellent way of keeping track of your mileage and the daily cost of your car insurance A much cheaper way to pay and I can't recommend highly enough Reviewed on: 16th August 2022

All good and easy

Easy to use and cost effective Its a pleasure to work with them Reviewed on: 16th August 2022

Money savings

My cousin told me about miles then I insured with miles and saving a lot of money Reviewed on: 16th August 2022

No trouble, simple and efficient

I’ve had no issues so far whatsoever! It’s nice to actually see the mileage I do a month and see the costs each journey! Highly recommended! Reviewed on: 16th August 2022

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