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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cost effective

5
Amazing value for money Love the flexibility. Reviewed on: 16th August 2022
Farhan Zaki's avatar
Farhan Zaki

Economic car insurance and simple to use app

5
Communication with this company has been excellent. It’s been straightforward to use the app and track my miles. I have saved significantly using a pay by miles service which is ever important in this tough time. I was even able to add my partner to my policy at the click of a few buttons, from my app. Thanks again by Miles! Reviewed on: 16th August 2022
Victoria Jane's avatar
Victoria Jane

QUICK EASY AND SEAMLESS

5
I’ve had a positive experience with miles. The set up is relatively easy and miles offered the best pricing for me at the time. I would highly recommend! Reviewed on: 16th August 2022
Tahed H's avatar
Tahed H

Must Love "By Miles"

5
Very happy of my car insurance Pay for every mile is what I was looking for long time Clearly explained everything Love the app as well Reviewed on: 16th August 2022
Natalia's avatar
Natalia

Best insurance experience

5
By miles has been a big surprise for me. The overall experience has been amazing. The app is great with awesome functionality and the whole process of taking out the insurance was great. I get to pick what I want for my car and all at a reasonable price. Reviewed on: 16th August 2022
Mohammed Jawad's avatar
Mohammed Jawad

Really impressed

5
Cant recommend them enough, the set up was really easy and straightforward, i was worried I wouldn't understand it but it was fine. The app is really easy to navigate and use, and it's great being able to keep track of exactly how much I'm driving and how much it costs me. The added benefit is it makes me think more about the journeys I go on, what the most effective routes are and if I really need to make them. I'm now spending about 1/10 on car insurance than I was previously Reviewed on: 16th August 2022
Em's avatar
Em

Great Product great idea

5
By miles suits my requirements as a tailor made suit. quick and easy to set up and constant updates. competitive priced Reviewed on: 16th August 2022
Paul Morrey's avatar
Paul Morrey

First time using By Miles! 10/10

5
First time using By Miles and I’m having a great experience so far Reviewed on: 16th August 2022
Raj Kumar's avatar
Raj Kumar

Good company to deal with but keep an eye on cost

5
Has been useful since reducing the miles travelled recently. The journeys displayed is a good record for a driver using his car on occasions with a mileage payment. You would need to weigh up the advantages of fixed insurance to millage insurance if you use the car regularly, but for the casual user, such as a pensioner or second car it certainly saves money against fixed insurance.. Reviewed on: 16th August 2022
Keith Hoare's avatar
Keith Hoare

Easy, affordable and simple

5
Getting a quote and understanding how the insurance and payments work was super easy thanks to the little videos and clear jargon free wording. As someone who doesn’t use their car any day and has lower mileage, this worked out to be the perfect insurance for me. And on month when I know I’m going to be using the car more, I can budget that cost in to my monthly spend! Perfect. I’d recommend this to anyone in a similar situation to me Reviewed on: 16th August 2022
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