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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Exactly what I needed

5
Easy to manage via the app! Great if you don’t drive a lot! It has saved me so much money too. You really can’t go wrong with ByMiles! Reviewed on: 16th August 2022

What a pleasure

5
Over the last ten years I've regularly change my car insurance but most definitely WILL NOT be doing that next year. By Miles has been a breath of fresh air for me in the market. Reviewed on: 16th August 2022

Brilliant!

4
The service is great. Love being able to check my mileage on the app and even shows the route taken. You can even estimate mileage too before going on a trip. Also added piece of mind re security should the car be stolen Reviewed on: 16th August 2022

Best insurance company Ive ever come across

5
Already recommended to anyone who will listen to me! Absolutely outstanding service and value for money Reviewed on: 16th August 2022

Magic insurance

5
Less drive, save money. Specially for house wife who does drive car only for home duties like shopping and school duties. Reviewed on: 16th August 2022

So easy, and convenient

5
Lovely company, they make it so easy to set up my insurance, I love that I have control over the cost each month, which also encourages me to walk more. Reviewed on: 16th August 2022

Very cost effective and easy insurance!

5
By Miles is a super cost effective insurance policy and it was also easy to sign up. It is great for younger drivers like me for cheap insurance without having to have a black box! I recommend it to friends all the time! Reviewed on: 16th August 2022

Pay the right amount for the way you use your car, whether driving or not!

5
Very quick and simple installation of OBD device and simple feedback for every journey travelled. All insurance companies should work this way! Reviewed on: 16th August 2022

Brilliant and easy

5
More gutted I'd only just found these this year what amazing way to take out your insurance, nice and cheap and had zero hassle Reviewed on: 16th August 2022

It is so easy!

5
It has all been so easy, app is easy to navigate and all information that is needed is available. Would highly recommend. Reviewed on: 16th August 2022