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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Finally pay for the miles you use!

5
After switching so many providers and paying insane amounts despite being the safest most boring driver driver, I am really happy with By Miles because now I have that peace of mind about how much I pay. It also helps me track my car which is an added perk! I have already recommended this to my friends. Reviewed on: 16th August 2022

Absolutely amazing

5
Such a great team very helpful and I have passed this information on to family and friends x Reviewed on: 16th August 2022

Fair car insurance

5
For those of us who do very few miles each year, this is a very fair way of paying for car insurance. Reviewed on: 16th August 2022

Top Car Insurers

5
Uncomplicated product along with excellent customer. Reviewed on: 16th August 2022

Good company

5
Great fast customer service and really cool features such as u can see where u parked ur car Reviewed on: 16th August 2022

Works well for me as an occasional driver!

5
I live in central London and By Miles car insurance gives me enough flexibility driving my car with a good&guilt free feeling! I do not get to waste my insurance payments since it is refunded if I drive less than expected. They really made it worthwhile for me having a car in Central London! Reviewed on: 16th August 2022

Price Vs Standard

1
Cheap price with poor service. Milage tracker affecting my BMW factory fitted alarm. Money Vs Safety. Difficult choice ?! Reviewed on: 16th August 2022

Great hassle free car insurance

5
From start to finish this has been by the easiest policy to set up. From receiving the gadget to plug in my car and downloading and the app it’s so easy and straight forward. I like that I can keep an eye on how much I’m using and what the cost will be. Reviewed on: 16th August 2022

Very good insurance

5
Can't believe I did find this insurance company before. Brilliant Reviewed on: 16th August 2022

good service

5
been with by miles for 2 years know, find them friendly easy to sort out prombles , and you get to speak to a human not a machine Reviewed on: 16th August 2022

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