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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good stuff

5
Great app and love how it works. Reviewed on: 16th August 2022
Gurjit Sandhu's avatar
Gurjit Sandhu

Suits me sir!

5
As a low mileage driver By Miles is perfect for my needs. Reviewed on: 16th August 2022
malcolm smith's avatar
malcolm smith

Cost effective and great value !

5
Since I’ve been with ByMiles I only pay for the journeys made. It’s very cost effective and allows you to monitor the miles you have driven through the app. I have also managed my journeys better and believe I have got my moneys worth. Reviewed on: 16th August 2022
Mrs Begum's avatar
Mrs Begum

The best

5
I have save myself a lot of money Reviewed on: 16th August 2022
Ozz's avatar
Ozz

Great

5
Great way of limiting my journey’s I find I drive less now if it’s a short distance Reviewed on: 16th August 2022
Zoe Davies's avatar
Zoe Davies

Fair insurance

5
Easy to use app and great tech support if something went wrong. I don't drive very often so my insurance hasn’t been sky high which I like,especially in this hight cost of living crisis. Reviewed on: 16th August 2022
Danielle Richardson's avatar
Danielle Richardson

Excellent service

5
Always informative, customer service is excellent Reviewed on: 16th August 2022
Abdul Hakim's avatar
Abdul Hakim

Excellent service

5
Excellent service. Very reasonable cost, cheaper than other insurance companies. It goes on how much mileage you do. It’s great policy for people who use less mileage. They let you know how many mileage you have done, every time you use your car through their APP Reviewed on: 16th August 2022
Bharti Patel's avatar
Bharti Patel

Easy to use very helpful staff

5
It's a different experience from other companies Reviewed on: 16th August 2022
Mark Dunstan's avatar
Mark Dunstan

Very happy to be with By-Miles

5
The base premium was reasonable; the tracker was easy to fit; the cost per mile is not expensive and the small total debuted each month highlights how little I use the car these days! I’m very happy. Reviewed on: 16th August 2022
John Hawkins's avatar
John Hawkins

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