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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best by miles

5
Love by miles car insurance,a really clever way to insure a car.Can't believe no one thought of it before,only pay for the time your driving.""Brilliant". Reviewed on: 16th August 2022
Graham Whitley 's avatar
Graham Whitley

Pay only if you drive

5
It helps if you are away on holiday for a couple of months in a year. Reviewed on: 16th August 2022
Kantilal Manani's avatar
Kantilal Manani

Know exactly what I'm getting

5
I've really enjoyed using By Miles. Given the current cost of living crisis, I like that I know exactly what I'm getting. It also helps to have peace of mind to know my car is tracked and I can always know where it is. Reviewed on: 16th August 2022
Danni Daly's avatar
Danni Daly

Great city insurance

5
Since moving to London and not driving as many miles this insurance company suits us well. The prices are great in comparison to other insurance offers. And the app is easy to use and to keep up to speed with the data and milage used with every trip. Reviewed on: 16th August 2022
Kate Wakefield's avatar
Kate Wakefield

Amazing

5
Great idea and easy to use. Extremely easy to use. Plus, your miles tracker gives health of the car. Best insurance ever Reviewed on: 16th August 2022
Rue Ford's avatar
Rue Ford

Brilliant service

5
Great idea for low milage drivers like me. Cut my insurance price in half. Had an issue with the tracker initially but the customer service was excellent and they were reassuring and resolved the issue. I would definitely use them in future years too. Can't see how you can beat them. Love the chat feature where you actually get a human! Reviewed on: 16th August 2022
Melanie Trim's avatar
Melanie Trim

Cheapest Insurance ever. Perfectly suits my lifestyle

5
I dont do much driving any more, mostly family related stuff. so paying by the mile is the perfect and most cost effective insurance for me Reviewed on: 16th August 2022
Yee Tsou's avatar
Yee Tsou

Best insurance for low mileage drivers

5
This was so easy to organise my insurance through by miles, they keep me constantly informed as to how many miles I have driven and how many free miles I have left, and the fact you can pick how many miles you think you drive rather than it being imposed on you, I would highly recommend this company and product Reviewed on: 16th August 2022
Jules's avatar
Jules

Best car insurance company out there

5
Can’t sing their praises anymore! Absolute diamond company. So affordable and customer service team are amazing. Unfortunately my car was stolen and they were great and so helpful. I’ve now replaced my car and will continue to use them forever! Reviewed on: 16th August 2022
Jennifer hall's avatar
Jennifer hall

Great service!

5
I am very happy with the service provided by By Miles. The app is very user friendly and helpful. I have unfortunately had to make a claim but the process was quick and easy! Reviewed on: 16th August 2022
Sarah Rust's avatar
Sarah Rust

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