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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By Miles

5
Plain, simple, insure for what you drive, fair and economical. Reviewed on: 16th August 2022

Fantastic team, easy to talk to.

5
Very good company, friendly and helpful good on the prices. Reviewed on: 16th August 2022

Sensible Insurance at the Right Price

5
I like the idea of paying by the mile, it makes complete sense to pay when the insurer incurs risk, with a base amount to cover liability when the vehicle is parked. Not having made a claim I cannot comment on that process but their customer service is as I would provide if I ran the business. Reviewed on: 16th August 2022

Best insurance ever

5
Simple to use, easy to set up and no unexpected costs Reviewed on: 16th August 2022

Great so far

4
Best value for money I've had and so easy to use and setup Reviewed on: 16th August 2022

Great for low mileage drivers

5
Been with By Miles for 2 years. The quote last year was fantastic and came down a lot. The best insurance company for my situation Reviewed on: 16th August 2022

Easy smart insurance system

3
Great for people who dont drive alot as your only charged on mileage, can work out to be the cheapest insurance your find anywhere depending on your personal situation Reviewed on: 16th August 2022

Great insurance for low mileage drivers

5
The app is a great asset and keeps you up to date on your journeys Reviewed on: 16th August 2022

Good service all round

5
Great service, prompt response to enquiries and advice Reviewed on: 16th August 2022

Top car insurance

5
User friendly and value for money especially for people who don’t drive much Reviewed on: 16th August 2022

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