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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Extremely good value

5
If you're a person like me who doesn't put in many miles year around then ByMiles is probably the only provider that can offer you the best value on how much £ you spend on insurance. Reviewed on: 16th August 2022

Amazing!!

5
By Miles are amazing. I have been with By Miles for two years and plan to stay for years to come. The customer service is fabulous and staff are extremely friendly/helpful. Reviewed on: 16th August 2022

Brilliant

5
Best insurance company I ever come across and so simple to explain things. Reviewed on: 16th August 2022

Outstanding

5
Amazing idea! Amazing value. Buy Miles has saved me a fortune in monthly insurance costs, who ever thought of this idea is a genius Reviewed on: 16th August 2022

My experience with By miles

5
This is the greatest insurance company that I've ever been with, I recommend them to everyone, my family, kids, friends. Thanks to By miles. Reviewed on: 16th August 2022

Amazing

5
With by miles you can pay for as many miles as you think you need for the year.if you need more you buy more.very cheap and no bill monthly insurance to pay each month because you DO only pay for what you use and I would never use anybody else.you have a handy app on phone too Reviewed on: 16th August 2022

Great Value

5
Excellent value and giving flexibility to drivers especially in a time with cost of living rising dramatically. Reviewed on: 16th August 2022

By Miles is revolutionary!

5
I was pleasantly surprised by By Miles’ procedure for paying only for the miles you’ve driven in your chosen period of insurance. It’s a fantastic new way of insurance and it will save ordinary citizens hundreds of pounds they can use for things like oh I don’t know…paying utility bills instead of an arm and leg when living in London! An incredible idea which will make its insurees very satisfied with the service :D Reviewed on: 16th August 2022

Great budget insurance

5
Covers perfectly my needs as low mileage driver Reviewed on: 16th August 2022

Best Car Insurer There Is

5
I live 7 miles from my work. I drive 14 miles a day there and back. Most insurers were quoting me over £800 a year or £90 a month. When I discovered that By Miles only charge you for the distance you drive, I knew this was right for me. I don’t pay anymore than £25 a month for my insurance. Would 100% recommend to anyone who doesn’t drive long distance. Reviewed on: 16th August 2022