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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy and helpful

5
It was easy to install and I pay for the miles I use so it is working out cheaper than any other quote I got. It is also helpful knowing where I have been and tracking how many miles I've done that day or month. I would recommend to anyone who doesn't use their car much which with more people working from home is becoming more common Reviewed on: 16th August 2022
Rahrah's avatar
Rahrah

Would recommend

5
It’s a good way to track how far you drive and you can keep topped up easily Reviewed on: 16th August 2022
Keri's avatar
Keri

Best by miles ....in name and service

5
Easy and helpful to get insured .Helpful app and clear understanding of how everything works from a customer perspective .Well done best By Miles Reviewed on: 16th August 2022
glen taylor's avatar
glen taylor

Great way to save

4
It is a great way to save on car insurance! There app is very good and allows you to see how many miles you are using in a month. Customer service is also quick and easy. Reviewed on: 16th August 2022
belinda-m@live.co.uk's avatar
[email protected]

Best insurance ever!

5
Really great insurance, would definitely recommend. The staff are always so helpful and the prices are unmatchable. Reviewed on: 16th August 2022
Denise1999777's avatar
Denise1999777

Best insurance, by a mile!

5
Since switching over to By Miles, I have had a stress free, no fuss experience. Customer services are excellent, timely and efficient, and it is so easy to track your miles with the app! 10/10 Reviewed on: 16th August 2022
Rebecca's avatar
Rebecca

Good customer service

5
By far the easiest company to deal with. Till now no complaints. The tracker allows me to check my journey and my remaining Miles. Reviewed on: 16th August 2022
Arani's avatar
Arani

Excellent Insurer

5
Cheaper than most and I feel they are ‘wit’ me as monitoring mileage as opposed to paying an annual cost and gearing absolutely nothing from other insurers. By Miles stay in touch. Reviewed on: 16th August 2022
Janet Kempster's avatar
Janet Kempster

Overall experience very good no problems at all.

5
The insurance is very good as you pay for how many miles you do which is good if you don't travel very far, I have already recommended this insurance to other family members and they have joined. Reviewed on: 16th August 2022
Gary baker's avatar
Gary baker

Very very good policy

4
Hello everyone Policy by miles is very very good and services are the best as i seen my whole life.. Quick responce and Cheper then any one else as well Reviewed on: 16th August 2022
Prashant tilara's avatar
Prashant tilara

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