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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Saving a fortune!

Couldn’t be easier to use By Miles & the money I’ve saved on my premium compared to other providers is substantial. Very highly recommended!! Reviewed on: 12th August 2022

Great value insurance

Not only am I paying more than half of my previous premium with another company, I receive monthly statements confirming my mileage and journeys. It’s a great tool for tracking your movements which also helps when trying to remember what you did on a certain day! I have also realised how some short journeys were unnecessary which makes me plan my car use more efficiently. Reviewed on: 12th August 2022

Ideal for a Low Mileage Driver

What a brilliant scheme for someone like me who doesn't do much mileage. I just pay for what I do and the cover is as good as any other insurance. That is a so much fairer way to do things. Reviewed on: 12th August 2022

Cheap insurance

It's easy reasonable price friendly staff Reviewed on: 12th August 2022

great value

i couldn't be happier with this type of insurance. i only do 1,000 mile a year, so paying by the mile suits me perfectly. Reviewed on: 12th August 2022

A new and satisfying experience.

Since I switched to By Miles, I have had a carefree car insurance,with exact monthly billing. An insurance with a difference! Reviewed on: 12th August 2022

Excellent company

By-Miles is the best insurance company I have ever dealt with. I wish I had seen them earlier Reviewed on: 12th August 2022

Innovative Customer Friendly Insurance

App is so easy to use, clear, informative and intuitive stuff, you can see everything in the App. I had to make a claim, this was quick and seamless experience from start to finish. Can't recommend this company enough to Neighbours, Work Colleagues, Friends it's hassle free Insurance. My insurance premium reduced this year at a time when everything is going up in price. Reviewed on: 12th August 2022

Great product with the customer at the centre

Really like this insurance company which differs from traditional insurance. Being able to see how much you will be charged, while the company being responsive and transparent is awesome and makes you, as the customer, feel in control. Reviewed on: 12th August 2022

In control

It helps me use the car less. I tend to take the bus for shorter journeys and less parking costs. Also I now try to take a more direct route if at all possible and most important, I do not pay for what I do not use Reviewed on: 12th August 2022

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