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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value insurance

5
Great support with initial problem with fitting device to car, love the low cost on low travel months Reviewed on: 12th August 2022

very satisified

4
being a pensioner it suits me and the price is fair Reviewed on: 12th August 2022

by miles the best

5
Saving me cash all the time keeping the cost down Reviewed on: 12th August 2022

Wouldn't look anywhere else

5
Great value, exceptional customer service, hassle free insurance Reviewed on: 12th August 2022

Great

4
This insurance is great for people who don't drive often like me. Before I joined By Miles my premium was really high but now it's more affordable as I only pay for what I drive Reviewed on: 12th August 2022

Good pricing

5
I like ByMiles as it has a fair pricing structure. I drive low mileages so this company is perfect for me. Reviewed on: 12th August 2022

An excellent company to deal with

5
I was very pleasantly surprised at the quick response to my questions and queries and have been very satisfied from the moment I joined ByMiles. Being charged for mileage as it happens is an excellent idea as my mileage is quite low compared with other drivers. It keeps the cost down abd I receive a summary each month. Overall I am a very satisfied customer. Reviewed on: 12th August 2022

Great friendly service and helps keep mileage down

5
The team are always helpful and friendly, and using this insurance encourages me to think twice about driving to keep mileage and costs down Reviewed on: 12th August 2022

excellent insurance

5
at last insurance tailored for low mileage drivers Reviewed on: 12th August 2022

Very Economical

5
What better way to pay than just for the miles you drive Reviewed on: 12th August 2022

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