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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

great affordable insurance

5
I like the fact you can play half up front and how many miles you do . I found this insurance to be by far the cheapest out there for me. I have never had any problems so cant comment on the claims policy but I like the app and how you can track you miles Reviewed on: 11th August 2022
Suzanne's avatar
Suzanne

Smart product, sensible price.

4
For a very low mileage user, this is a great way of paying for car insurance. By Miles is very good at keeping the customer informed as well. Reviewed on: 11th August 2022
Anthony Allen's avatar
Anthony Allen

Save so much money!

5
Only pay for what you drive, why isn’t this more common? Why hasn’t it been done before!? Great experience, great value, quick and easy to install! Reviewed on: 11th August 2022
Salmah's avatar
Salmah

Best Car Insurance

5
An innovative service which means car insurance is more affordable and not a struggle to pay every year. Online account is clear; customer service is very helpful. Great service from start to finish. Reviewed on: 11th August 2022
Lisa 's avatar
Lisa

Entirely satisfied with By Miles insurance

5
I like to be kept informed about my expenses and By Miles is very diligent in informing their customers, I do appreciate. Reviewed on: 11th August 2022
french.tuition@live.co.uk's avatar
[email protected]

Simple, innovative and affordable

5
I have found insuring my car with By Miles simple and the best value for money. I like that you pay for the miles you drive and you can easily manage your account online. They are quirky and innovative and I am a very satisfied customer. Reviewed on: 11th August 2022
Rebecca R's avatar
Rebecca R

Great Value and Customer Service Amazing

5
I believe this company is amazing, with a great idea. Pay as much as you drive. Always telling family members and friends about ByMile. Reviewed on: 11th August 2022
Charlie's avatar
Charlie

Great value for money

5
Great quality as you only pay for the journeys undertaken with no excessive increase the following year Reviewed on: 11th August 2022
Adrian joyce's avatar
Adrian joyce

Simple and clear

5
Simple way to keep your car insurance under control. App always tell you how many miles you did this months and your estimated payment. Reviewed on: 11th August 2022
Margarita 's avatar
Margarita

Good and very helpful

5
Always there for me and very helpful Reviewed on: 11th August 2022
Sally Fenton's avatar
Sally Fenton

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