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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

The best insurance

it is the best insurance that I have ever seen in my life. Reviewed on: 11th August 2022

Value for money

I enjoyed my first year with By Miles. I liked the concept that I pay only for what I drive. Reviewed on: 11th August 2022

Give them a go

Best thing I ever did swapping, now I only pay for the miles I drive. Reviewed on: 11th August 2022

Awesome insurance company

Best insurance company I have used so far excellent price and service Reviewed on: 11th August 2022

Very fair & unique set up.

I have always tried to stay with the same car insurance company, but unfortunately the market made you search for a more realistic annual sum. More importantly...having retired 7 years ago meant my car wasn't needed so much. Reviewed on: 11th August 2022

Quick response

Online services are quick and easy Reviewed on: 11th August 2022

Silver lining of COVID

Last year I had two cars. One for Uber which had business insurance and a family car, which I rarely drove. I needed insurance for those once a week trips I made with the family. By Miles came to the rescue as it just made sense and worked for me. I also got £50 free credit towards miles and another £100 for referring a friend. Nearly a year later, I'm still in credit. The mileage tracking device was super easy to fit. Happy customer. Reviewed on: 11th August 2022

Fantastic car insurance

Pay monthly car insurance ideal for me as I only drive local saved me a fortune compared to other companies would highly recommend Reviewed on: 11th August 2022

Brilliant concept

I’m very impressed and pleased with my car insurance plan. I am currently in financial difficulty and as such appreciate fully how I can manage my driving to suit my budget. It is a fantastic formula for lower mileage drivers which offers flexibility for low income families or irregular drivers; all of which apply to me. Well done by miles and keep providing…please! Reviewed on: 11th August 2022

The best

I have been driving now the last 12 years, every year on year my insurance went up and it was just getting ridiculous. I was introduced to the company by family and have since recommended it to anyone I know. The prices are fair, offers family’s extra savings on their insurance and the team are always polite and efficient Reviewed on: 11th August 2022

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