Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Good insurance for a low mileage user

I pay very little each month for my insurance which is obviously great. I did have a crash which needed reporting, that was done easily, not a long wait to get through to customer services and it was all sorted really quickly. Reviewed on: 11th August 2022

no stress car insurance

just right for people that do not use their car much Reviewed on: 11th August 2022

Brilliant

No issues and I love that you pay as you go! Reviewed on: 11th August 2022

Top class

Perfect for managing your finances. aswell as been brilliantly priced you can see what you've driven and how much you'll be paying also handy tools in the app! Reviewed on: 11th August 2022

Practical

A car insurance which approaches the car and insurance the way you should. If you use it lots pay more and if you don’t pay less. It has worked great for me this last year without worrying I am over the limit on my mileage Reviewed on: 11th August 2022

Straightforward insurance

Easy to set up and use insurance. Monitor your usage online and easy to contact, would recommend. Reviewed on: 11th August 2022

Great car insurance

Great car insurance for someone like me that doesn’t drive long distance. It’s so much cheaper than what I used to pay! Reviewed on: 11th August 2022

Great Customer Service

Able to answer questions regarding anything to do with my policy and tracker in short time and the price of the insurance is better than anything else! Reviewed on: 11th August 2022

Simple and affordable

By miles has cut my insurance by over 50% it’s a fantastic company with great customer service and support. Highly recommended Reviewed on: 11th August 2022

Very pleased

I'm very happy with By Miles, they're very reasonable rates - they're actually going down with loyalty, rather than being hiked up like you get with other insurers. And they have been very clear and straightforward in any communication. Reviewed on: 11th August 2022

Alternative products

Car insurance (discontinued)
from Fresh Insurance (inactive company) 1.73 from 4 reviews
Car insurance
from Santander 3.32 from 21 reviews
Car insurance (discontinued)
from 50plus Insurance (inactive company) 5.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub