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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Simple. Affordable. Perfect

5
Simple to set up, just plug in and go. No telemetry just tracking your miles traveled. The app keeps you updated on what your usage is. Handy extra features with the tracker and the error code feature. Having halved my next best quote I wouldn't want to use anyone else at this point Reviewed on: 11th August 2022

Simple easy no nonsense

5
Great service simple you use App, No hidden fees only pay for when your driving nothing else needed . Reviewed on: 11th August 2022

Excellent

5
Again excellent best company going for service and customer service Reviewed on: 11th August 2022

Fresh way to insure your car

5
I am about to renew with by miles, £100 cheaper than everyone else, absolutely no hesitation. Reviewed on: 11th August 2022

Great online company

4
Easy to set up and cheaper insurance on usage only Reviewed on: 11th August 2022

Very good

5
Very cheap and good. I am very happy for my insurance Reviewed on: 11th August 2022

No hassle, customer first

5
Very simple for a potentially complex system. Communication is good and app works well. Reviewed on: 11th August 2022

Money Saver

5
Great way to save money on your car insurance Reviewed on: 11th August 2022

Pay as you go car insurance!

5
A fair and easy way to understand and pay for the insurance on your car for the miles you use. I have chosen to renew with bymiles as they have saved me money. Reviewed on: 11th August 2022

One day all insurance companies will be like this

5
Easy to understand, fair and comprehensive car insurance. Reviewed on: 11th August 2022

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