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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

By miles kept ne on the road

Joined by miles 2021 and I calculate they have saved me £1000 .made the difference between keeping my car Reviewed on: 11th August 2022

Low mileage? Then low premium!.

Spread your costs with the mileage you do. Reviewed on: 11th August 2022

GREAT IDEA

its my first year with by miles but its been fine up to now ,i cant comment on claims as i havent had one ,but all seems straight forward and will be staying for another year all being well Reviewed on: 11th August 2022

Everyone else feels like a scam compared to them

I honestly don’t understand why anyone wouldn’t use by miles. I recently moved a few miles closer to a city which meant I could use public transport for my job most days and only need to drive maybe once a week other than shopping and family visits. My mileage was going to basic be quartered and I was being greener because I was walking and using public transport way more! So my insurance should showcase that right? Nope, because I had moved twoish miles closer to the city and now park in a locked car park instead of a drive way my insurance basically doubled. By miles was the only place that said no. You don’t drive as much so you shouldn’t pay as much, that made sense! Super easy and finally an app from an insurer that works! Reviewed on: 11th August 2022

Best Car Insurance

I tend to change car insurance company every year seeing out the best deal. I've not done that the year as By Miles is am excellent insurer giving the best deal around. Reviewed on: 11th August 2022

Great Idea Executed Well

So far so good. Really like the idea of paying a little upfront and then only paying thereafter based on mileage. It definitely feels like a much fairer & sensible method of insurance. Also really like the app and being able to keep on top of my miles and finances easily. The only reason I haven't given full marks is because I haven't made any claims, so can't comment on that, rather crucial, area. Reviewed on: 11th August 2022

Affordable

I had previously been involved in an accident and my insurance quotes were astronomical. Until I found ByMiles. There was a 1 off payment then just a price per mile and a small bill every month. I’m now in my second year with them and it’s great, they’ve revolutionised car insurance. Reviewed on: 11th August 2022

Value for money

Very impressed with the efficiency and turnaround Reviewed on: 11th August 2022

Very agreeable, easy experience

Opted for ByMiles as it seemed like a good idea with a good price quoted. Especially like the idea as some months I don’t use my car that much. Found the sign up and installation of the miles tracker very easy and customer services were quick and willing to help on two queries I had during the process. Reviewed on: 11th August 2022

Just fabulous

I started insuring with by miles when I was a fairly new driver. The way by miles works meant that I could control how much pay for insurance each month. This was great for me as it meant I wouldn't have to worry about how expensive it was compared to other car insurance providers. Bymiles has also helped me with its glovebox app feature, as I am able to check what could be wrong with my car and I can use this information to get my car fixed. No complaints at all. Reviewed on: 11th August 2022

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