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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Simole

So easy to use, great app and service Reviewed on: 11th August 2022

Good customer services. Fair and square value for money

All the information handy all the times. Good communication. Overall very happy Reviewed on: 11th August 2022

Best car insurance for low mileage drivers

I work from home, and very rarely use my car for long journeys. This car insurance is the best for me and works out more than half the price of other insurers. Reviewed on: 11th August 2022

Great cover at a great price

From start to finish of the policy it could not have been simpler! The installation of the miles tracker was quick and simple and done within minutes. Keeping track of your miles with the app is as easy as anything and the app comes with lots of other benefits too. 10/10 would recommend! Reviewed on: 11th August 2022

First class

Great from start of search for car insurance. Great service and my renewal was a nice surprise ,cheaper than last year. Reviewed on: 11th August 2022

Amazing professional affordable

I absolutely love this insurance its easy and so affordable to me and ive told that many people about you and your wonderful insurance.. Reviewed on: 11th August 2022

Great Service and Value

I took out my first By Miles insurance just before lock down and it came into its own during that time when we barely used our car. We have remained with them as the service and value we have continued to receive has been second to none. Reviewed on: 11th August 2022

A reliable, efficient and smart insurance provider

I was very impressed with By Miles as I found the insurance company easy to deal with, and had very competitive insurance prices Reviewed on: 11th August 2022

Brilliant service

I've had a few payment problems due to health and time off and I've been late with payments but the By Miles staff have been brilliant in helping me manage my account I'd recommend to anyone Reviewed on: 11th August 2022

Better value than the others.

If you do a low millage with the occasional long journey these guys are way way cheeper than the other options! Reviewed on: 11th August 2022

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