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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Very honest..

5
I really happy since I'm insured by you.very good experience Reviewed on: 11th August 2022

Perfect for Lowe mileage drivers

5
Why someone has not thought of this business model before escapes me. And with a totally customer centric approach to business, at last I no longer need to shop around for the best insurance deal. Reviewed on: 11th August 2022

Very clever way of Insuring your vehicle

5
After paying 50% of your annual insurance policy, you only pay per mile based upon actual mileage. So if you do less miles, you pay less (simples) :) Reviewed on: 11th August 2022

Renewing my

5
From start to finish, the process of researching and purchasing my By Miles policy was super-easy. The quoted annual price, plus the estimated cost of annual mileage was still lower than what I was being quoted elsewhere. Even better, the actual cost has come in lower than what was estimated - absolute win! The app is excellent! Really simple to use, well-organised, and I particularly love the journey calculator - what a brilliant tool! I have to say, with or without the bonus miles I would recommend this car insurance. The bonus miles are just that - a bonus (but what a bonus!!!) It’s nice to know that my monthly mileage is covered before it’s even done - a result of having recommended it to two of my friends. Also, shoutout to the daily price cap (this was extremely handy when I drove from Liverpool to Dorset and back again a few days later! Another brilliant feature. All in all, first class service and product. Well done, By Miles! Reviewed on: 11th August 2022

By miles car insurance

5
Suits me as I don't travel long distances any more. Reviewed on: 11th August 2022

5 star car insurance

5
By Miles was so quick and easy to join, is amazing value for value and really helps me keep track of my miles. I would definitely recommend! Reviewed on: 11th August 2022

Miles

5
I’m on on second year with bymiles and I have been very pleased with communication and cost of my insurance especially in these trying times Reviewed on: 11th August 2022

most cost effective insurance provider for people who drive less than 7000 miles pa

5
most cost effective insurance provider for people who drive less than 7000 miles pa Reviewed on: 11th August 2022

Fair pricing and good customer service

5
Fair pricing especially if you don’t use the car much. A lot cheaper than most insurance companies and has been with you miles a couple of years now and wouldn’t change it anytime soon. Reviewed on: 11th August 2022

Excellent for low mile drivers

5
My experience with this company has been the best ever suitable to my low mileage journeys each month. thank you By Miles insurance! Reviewed on: 11th August 2022