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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

pay for what you use

5
first class product and a first class service, what more could anyone want. Reviewed on: 11th August 2022
michael wood's avatar
michael wood

By Miles for insurance...

5
Great quick service, cheap and reliable. Thank u for the help with the accident i had.... Couldnt fault u. Reviewed on: 11th August 2022
Suny Hayer's avatar
Suny Hayer

Very easy very fair and very reliable

5
It was very easy to sign up and the miles tracker was easy to install. No issues from start to finish and would highly recommend. Reviewed on: 11th August 2022
nickdavey12@sky.com's avatar
[email protected]

Clear and honest

5
It's clear from the start what you can do to minimise your expense and they are up front with the charges. Reviewed on: 11th August 2022
Clare Blessing's avatar
Clare Blessing

Good value car insurance

5
After buying a new car and receiving very high car insurance quotes, i applied for car insurance through pay by miles and was really happy with how it worked. It offered me good value and because I don’t drive a lot of miles it seemed perfect. The whole process has been smooth and I have not had any issues so far Reviewed on: 11th August 2022
Sofia's avatar
Sofia

Down to earth fair car insurance

5
Why has it taken all this time before a sensible pay by mile car insurance was available. Bymiles staff are very helpful. Reviewed on: 11th August 2022
David Coldicott's avatar
David Coldicott

Not enough stars

5
Full star ratings generally require no backing by a review but this company gives an absolutely first class service From my first contact with them the service advice and help has been easy and trouble free.would recommend to anybody who wants this type of service at an extremely fair price. Reviewed on: 11th August 2022
Gerry's avatar
Gerry

Convenient, well-priced and modern

5
Customer service is excellent, the app works great with the tracker and if you are a light car user it's the best value solution I've come across. Reviewed on: 11th August 2022
Vysh Ranjan's avatar
Vysh Ranjan

Its really good for people for drive less n

3
But problem is that they never pickup phone Reviewed on: 11th August 2022
Anthony Jacques's avatar
Anthony Jacques

Best by miles

5
By miles really is the best by miles you decide what you are going to pay by the miles you drive Reviewed on: 11th August 2022
Tony Greaves's avatar
Tony Greaves

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