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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Suits my needs down to the ground

5
The staff are super polite and respectful Reviewed on: 11th August 2022

For me great value for money.

5
Searched for many years for something like this as I don't do many miles nowadays. Reviewed on: 11th August 2022

so much cheaper

5
So much cheaper paying per mile Reviewed on: 11th August 2022

driveaway

5
great support at affordable prices Reviewed on: 11th August 2022

Money saving

5
Saved about £250 on my insurance last year compared to year before. Can manage everything through the app highly recommend. Reviewed on: 11th August 2022

The best insurance for short journeys

5
This is a great insurance company for people who don't drive far often. For me this is amazing as my work is only a few miles away meaning over a month long period ill be saving up to £30 every month compared to other insurance companies. Reviewed on: 11th August 2022

Simply the best

5
The title says it all! Found you by chance and it was the best decision I made to switch to you. Reviewed on: 11th August 2022

Great Company Overall

5
I'll be honest, I wasn't the most knowledgable about the car insurance process as it was something my parents had always supported me with in the past. This time around I wanted to be proactive about sorting it out on my own and ByMiles was extremely helpful in fulfilling that. They have a simple and user friendly system that isn't time consuming. I was so impressed by it, that I recommended them to various friends and family members. I've literally saved £100's by switching over to By Miles and I'd definitely recommend you join them if you're a low mileage driver as well. Reviewed on: 11th August 2022

Sticking with By Miles

5
Just renewed my car insurance with By Miles as it has saved me a fortune. I just pay for the miles I drive and am encouraging all my family and friends to sign up. Reviewed on: 11th August 2022

Very Easy to contact customer service

5
Never had problem with them good price Reviewed on: 11th August 2022

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