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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent car insurance

5
I am so pleased with any Miles car insurance. The fact that if you don’t do many miles it is very cheap. I have recommended you to lots of friends. Reviewed on: 11th August 2022

Try by milles

5
Easy to use and set up get charged for only mescyou do and no over charged for villages you don't use have work out up to 150 cheaper than any other insurance comparison sites give them ago and drive of smiling Reviewed on: 11th August 2022

Best Car Insurance Ever!

5
By Miles is the best idea ever! It's more than halved my insurance costs and mileage tracker is handy to work out my business miles each month. Customer service is also brilliant, - real humans on the end of the phone! I can't fault it at all. I am telling everyone I know about it :) Reviewed on: 11th August 2022

Best on market

5
I find by miles is the best insurance company for low milage driving person as i do not drive a lot i was surprised when getting insurance quotes that there is somone on market just for this also like the app and tracking option for car location and roads driven also a lot more in the app ,i also have referred a friend who is also now happy customer of by miles as she also does drive a not lot miles.All i can say best insurance provider for me in many years recommend to other low miliage drivers. Reviewed on: 11th August 2022

Excellent Insurance

5
This insurance company is really convenient for when you don't drive that much and you just pay for the miles you use. Excellent service. Reviewed on: 11th August 2022

By Miles is the one you want.

5
By Miles is excellent value and thay are very helpful. Reviewed on: 11th August 2022

Brilliant Idea implemented perfectly

5
Brilliant Idea implemented perfectly, An app that is easy to use and keep track of your spends, modernizing the car insurance market for a new age. For someone who works from home it allows you to only pay for amount you use saving money in these difficult times. Reviewed on: 11th August 2022

The best change regarding car insurance I have ever made

5
I chnaged from my existing car insurance provider in 2021 and my experience so far with By Miles leads me to the conclusion that I should have made the move before. They are the best by miles! Reviewed on: 11th August 2022

A great service and solution for the modern car insurance requirements

5
By Miles has been a great insurance solution for my car insurance needs. Having taken out a policy during covid to benefit from the fact I would be driving less I have continued with the policy post covid into third year! Why? Well the reason is simple. The service is efficient, economical and ethical. You don't pay excessive premiums for things out of your control and you pay for just the things you van control such as your mileage. The App is very helpful for tracking your usage and spend. The customer service is responsive and friendly. Its a win win for someone like me who drives between 5 and 7k miles per year. Reviewed on: 11th August 2022

Excellent

5
Just what was required for older low mileage drivers with many years experience. Reviewed on: 11th August 2022

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