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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Car Insurance the Way It Should Be

Very helpful on line when you have any Questions Reviewed on: 11th August 2022

Great system for lower mileage

Not only is this system of charging for miles completed a great idea but having a tracker fitted has already helped me to find my car. Great service. Reviewed on: 11th August 2022

Car insurance made simple

Love paying by the mile now I’m working from home. It was easy to set up, the app is well thought out and is simple to use, making it easy to keep on track! Reviewed on: 11th August 2022

Good company

Very good company with new way of doing things Reviewed on: 11th August 2022

Low price. good customer service.

As I am a low mileage drive By Miles really suited me, great mileage rate as well. My very first time with this type of car insurance and they made the whole initial process smooth. Reviewed on: 11th August 2022

Pay for what you use

A very effective way to pay only for what you use Reviewed on: 11th August 2022

Way to go

I don't do a lot of miles so it's perfect for me Reviewed on: 11th August 2022

Great value for money

What a refreshing change to car insurance. Nice to know that to a certain extent I am in control and only paying for what u need! Only criticism is that it would be nice to be insured on other vehicles. Reviewed on: 11th August 2022

Innovative model backed by excellent customer service

This type of insurance model is long overdue in the UK market. Their ability to make the process fully digital and smooth is appreciated. Reviewed on: 11th August 2022

Simple and best value

I’ve been with many insurers over the years and ByMiles has been the best. They make everything simple and make me feel valued as a customer. Thank you. Reviewed on: 11th August 2022

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