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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Simple and best value

5
I’ve been with many insurers over the years and ByMiles has been the best. They make everything simple and make me feel valued as a customer. Thank you. Reviewed on: 11th August 2022
Mariam Iqbal's avatar
Mariam Iqbal

At last - car insurance that makes sense.

5
By Miles is an ingenious idea. It is the first car insurance company with which I have interacted (and there have been many in nearly 60 years on the road) which I feel is on the side of the car owner, helping both their pocket and the environment, through the system of keeping the driver aware of mileage consumed. Customer support is also excellent, helpful and not at all impersonal - you come away from any communication with a feeling that By Miles cares about its clients. Bravo! Reviewed on: 11th August 2022
susan.stafford@me.com's avatar
[email protected]

Sooooper aplan and reasonable price

5
That was too good Experience I like it Reviewed on: 11th August 2022
hkunder vidios's avatar
hkunder vidios

Great value for money, brilliant customer service

5
I’ve been with them less than a year and the price of this insurance compared to others comes out on top. You have a little app that tells you how much you’re paying each month. Definitely using them when I renew. Reviewed on: 11th August 2022
lauraneko@hotmail.com's avatar
[email protected]

Super easy and great value!

5
For someone who uses their car intermittently this works out great value for me. I love how you can see the breakdown of each journeys costs . Reviewed on: 11th August 2022
Naomi's avatar
Naomi

Excellent value for low mileage users

5
A lower premium is paid and then you pay for the mileage. This worked out much cheaper then competitors and is great for people who don't do much mileage but need a car Reviewed on: 11th August 2022
Fiona c's avatar
Fiona c

Cannot beat this insurance company if you do not drive very often.

5
Have been with this company since it first started and have renewed every year since. The best insurance you can have, if you are an older person and do not drive very often. If you want the best give them a call you will be surprised at the cost. Reviewed on: 11th August 2022
Mazjam's avatar
Mazjam

Excellent Idea

5
This insurance works brilliantly as I don’t drive much and therefore don’t spend ore than I need to. Highly recommend! Reviewed on: 11th August 2022
Mandi W's avatar
Mandi W

Amazing service

5
I have been with this company for a while now, and I have to say it’s one of the best companies Iv been with. Everything is so simple and easy to follow. If I needed help, help was solved straight away by via live chat. The staff are very friendly and well mannered which I appreciated ! Keep it up guys! Reviewed on: 11th August 2022
Aishah 's avatar
Aishah

Great value

5
Great service for people who don't drive a whole lot. It has been excellent value for me. Reviewed on: 11th August 2022
Nick Breen's avatar
Nick Breen

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