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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Remarkable

5
The experience with Bymiles has been a remarkable one of indeed as they offer fair unique pricing for car insurance that is completely hassle free along with unique bold app features, my favourite feature on the app is the chat messenger service and my glovebox as this encourages you to be a very safe driver and you can calculate your own journeys and access other fun mechanisms. The customer experience team are lovely and outstanding and work swiftly. In conclusion Bymile is an innovative and consumer friendly car insurance provide but also very unique and it has a Bold approach to its smart money consumers in addition to always delivering the very best customer service and satisfaction because although it offers a pay as you go service it challenges the traditional car insurance policies and help you to take control of your mileage and very much enjoy your journeys more. Thank you. Reviewed on: 11th August 2022
Customer 's avatar
Customer

Car Insurance the Way It Should Be

5
Very helpful on line when you have any Questions Reviewed on: 11th August 2022
jimfurlong's avatar
jimfurlong

Great system for lower mileage

5
Not only is this system of charging for miles completed a great idea but having a tracker fitted has already helped me to find my car. Great service. Reviewed on: 11th August 2022
Graham Uff's avatar
Graham Uff

Car insurance made simple

5
Love paying by the mile now I’m working from home. It was easy to set up, the app is well thought out and is simple to use, making it easy to keep on track! Reviewed on: 11th August 2022
Disco Stu's avatar
Disco Stu

Good company

5
Very good company with new way of doing things Reviewed on: 11th August 2022
Kaka's avatar
Kaka

Low price. good customer service.

4
As I am a low mileage drive By Miles really suited me, great mileage rate as well. My very first time with this type of car insurance and they made the whole initial process smooth. Reviewed on: 11th August 2022
Yusuf Ali's avatar
Yusuf Ali

Pay for what you use

5
A very effective way to pay only for what you use Reviewed on: 11th August 2022
Da Bookkeeper's avatar
Da Bookkeeper

Way to go

5
I don't do a lot of miles so it's perfect for me Reviewed on: 11th August 2022
Angela Gover 's avatar
Angela Gover

Great value for money

5
What a refreshing change to car insurance. Nice to know that to a certain extent I am in control and only paying for what u need! Only criticism is that it would be nice to be insured on other vehicles. Reviewed on: 11th August 2022
Timothy Madden's avatar
Timothy Madden

Innovative model backed by excellent customer service

5
This type of insurance model is long overdue in the UK market. Their ability to make the process fully digital and smooth is appreciated. Reviewed on: 11th August 2022
Nandi G's avatar
Nandi G

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