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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Cover, only when you need it.

5
I love the fact that I can pay a low price upfront for the core cover and then pay per mile monthly. It encourages me to consider other more healthy forms of transport for short journeys. On the flip side, long journeys are not a problem due to the daily charge cap. Reviewed on: 11th August 2022

Great insurance company

5
I have been with by miles for year, and recommend it to anyone much cheaper then most options avaliable! Reviewed on: 11th August 2022

stationary savings

5
its great not costing any money while car is parked up.And low cost mileage,very good customer service GREAT. Reviewed on: 11th August 2022

Best insurance about

5
Well in my experience with Bymiles. Everything has been excellent, customer service is spot on and any help or information I need is answered simply and easily. I would recommend this car insurance for anybody who is struggle to budget or first time drivers as it does save you a lot of money. Reviewed on: 11th August 2022

Insurance you can be sure of.

5
In view of their target client base is is easy to set up and the monthly reports mean you can monitor your outgoings to the penny. Highly recommended. Reviewed on: 11th August 2022

Very good and cheap car insurance!

5
This is a very good insurance if you are on low mileage per year. For me, I don't do alot of miles it is all local short drives so I have saved alot. I will be sticking to this insurance company as it is also hassle free and they sort out renewals at the best prices. Reviewed on: 11th August 2022

Great service, very easy to setup

5
Very easy to setup & cost efficient compared to other providers. Reviewed on: 11th August 2022

Value for money

5
In this current financial climate with bills soaring through the roof there is a company that can actually save you money. This was the best decision I ever made to make the switch from normal car insurance burning a hole in my pocket to this amazing concept especially when you are a low mileage user I love by miles thank you and have recommended to family and friends BR Martin Reviewed on: 11th August 2022

Great insurance concept and delivery

5
I was surprised by the way this concept was handled and delivered by a motor insurance company… it definitely made me more aware of my driving and improved my behaviour and attitudes towards motor usage. The price is also another positive. Hopefully the company is doing well in terms of its own profitability and sustainability. Very good all round experience so far for me. Reviewed on: 11th August 2022

Pay-as-you Go

5
As someone who uses his car infrequently, I get the advantage of paying less for my insurance than a normal rate from a standard company, I'm charged for every mile I do, so if I do ten or twenty miles a week, I'm only charged for those miles, I'm not charged for my car sitting there unused. Reviewed on: 11th August 2022