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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant Company

5
Brilliant customer service, company is intune with cost of living crisis, love that I'm able to track my car without having to buy an extra product and love that I'm able to plan my journeys and cost them this helps when planning a day out. Reviewed on: 11th August 2022
Shenda 's avatar
Shenda

Excellent customer service, very friendly

5
The staffs are very helpful in terms of making claims, dealing with the claims and sort out the claims till end. The customer service are excellent and professional. Reviewed on: 11th August 2022
Murad Islam's avatar
Murad Islam

Best price value

5
Only Pay for what you use Lower rates compared to other companies Reviewed on: 11th August 2022
Riya Rai's avatar
Riya Rai

Mr

3
all my is very good very friend staff is friendly and help full Reviewed on: 11th August 2022
Gary's avatar
Gary

Great for WFH

5
As I work from home, I don’t need to commute as much and the car is used mostly for short trips for groceries, gym or visits close by. With the occasionally longer journey made, it’s the best value for money Reviewed on: 11th August 2022
Steph McConville's avatar
Steph McConville

By miles insurance

5
Benn with them now for over a year and renewed.app is great tells you eventide you drive where when and how much you've done.it even diagnosis any faults which electric you.really friendly and easy company to get a hold of if you need to rung but you won't need to ring them.this is the way all insurance should go.its all about good service and you get plenty of it from by miles.i don't think I'll go back to other insurance companies again.thanks keep it up Reviewed on: 11th August 2022
Jawaid khan's avatar
Jawaid khan

Informative and easy to use.

5
I like all the extras that are available forcexample I can keep track of my mileage and my vehicle location. Reviewed on: 11th August 2022
Shaun Miller's avatar
Shaun Miller

best insurance for low mileage

5
works out so much cheaper than other insurers if you have low mileage. Operates well online. Hassle free. live chat is a god send, no massive call queues. Reviewed on: 11th August 2022
Lucy Clark's avatar
Lucy Clark

They are what their name saysys they are

5
You pay for what you use which is a good thing for hourness drivers Reviewed on: 11th August 2022
Abraham Duah 's avatar
Abraham Duah

Amazing insurance company

5
Amazing service, been really happy with my insurance Reviewed on: 11th August 2022
shujat ali naqvi's avatar
shujat ali naqvi

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