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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

convenient

The service and insurance throughout the year was wonderful. Thanks! Reviewed on: 11th August 2022

Great customer service

Easy to use and I like that I can track my mileage for specific journeys. Really good customer service, so many companies fail on this and it makes all the difference. Reviewed on: 11th August 2022

Would not go anywhere else every thing so simple

BECAUSE I DON"T DRIVE MUCH NOW THIS INSURANCE IS IDEAL FOR ME .I PAY MONTHLY. PREMIUM ARE PAID ON TIME AND RECEIPT OF PAYMENTS ARE E-mailed TO ME Reviewed on: 11th August 2022

Nice way of doing it.

Spreads the cost of insurance, deposit paid , then you get updates on how much it's costing as you proceed through your journey and the months step by step, it's a good way to get insurance for me. Reviewed on: 11th August 2022

Fantastic value great idea

Very helpful through out the joining process been with them for two years and wouldn’t go with anyone else! Reviewed on: 11th August 2022

Excellent Policy and Customer Service

Very good service and extremely competitive quote! Reviewed on: 11th August 2022

Great service

Overall the service from By Miles is amazing. App is easy to use, payments nice and clear, milage logged accurate every time. If I've ever had a problem with anything they have always been great for their communication. Reviewed on: 11th August 2022

Everything you need

Nothing too much trouble straight forward car insurance with great app Reviewed on: 11th August 2022

Excellent company

Great interactive online mileage monitoring and ideal for a second car. Reviewed on: 11th August 2022

Great company, great service, great prices!

I chose By Miles on a recommendation from a friend. The prices I pay for a pay per miles scheme is drastically cheaper than a traditional insurance policy I previously used. Their App and service via emails also keep me up to date regularly each month so I know exactly what I’m paying. Would definitely recommend. Reviewed on: 11th August 2022

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