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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great company, great service, great prices!

5
I chose By Miles on a recommendation from a friend. The prices I pay for a pay per miles scheme is drastically cheaper than a traditional insurance policy I previously used. Their App and service via emails also keep me up to date regularly each month so I know exactly what I’m paying. Would definitely recommend. Reviewed on: 11th August 2022
Michael Sanders's avatar
Michael Sanders

Best insurance company

5
I joined by miles in 2019 and since then I am still with them.i have few family members who took car insurance and they are happy. Reviewed on: 11th August 2022
Shakila Sharif 's avatar
Shakila Sharif

highly likely

5
the most beneficial thing is pay as you drive. I seldom use my car buying the conventional type of insurance provided by other car insurance companies is complete waste of money for people like myself. A very ingenious idea by originator of pay per mile. To male this amazing and attract more customer pay by Miles should introduce a promo where some percentage of premium paid is refunded to the insured for not making claims at end of the year. Reviewed on: 11th August 2022
Lucky David's avatar
Lucky David

Amazing savings

5
Abs love this company save me approx 500-600 pound for the year! I recommend to everyone!! Reviewed on: 11th August 2022
Natasha's avatar
Natasha

ByMiles

5
This Company allows me to insure my car with the cost that benifits me in every way. Reviewed on: 11th August 2022
Dave's avatar
Dave

My little secret

5
Amazed to hear my friends still purchase their car insurance the ‘old fashioned way’ with a full year’s premium up front, even when they use their car fleetingly. By Miles is so much cheaper and a better customer experience than the majority of established insurance providers, hope it stays a secret ! Reviewed on: 11th August 2022
John's avatar
John

Pay as you drive

5
We pay reasonable price for what we drove! Reviewed on: 11th August 2022
Golden fruito's avatar
Golden fruito

Car insurance

5
Best insurance company for lower milage drivers by miles Reviewed on: 11th August 2022
David knape's avatar
David knape

Miles For Less

5
Excellent system for low mileage customers..Not least to say the efficient and user friendly app and helpful staff Reviewed on: 11th August 2022
Beatrice 's avatar
Beatrice

Game changer

5
By Miles helps me keep my monthly bills to the minimum. I had the option of paying a small deposit upfront and then it’s like pay as you go. I only use the car I have By Miles policy on for longer journeys across the country and the best part is their daily charge is capped at 150 miles. Our family trips up to the Scottish Highlands and down to the South Coast of England and Wales are much longer than 150 miles, but I never pay anything above that. A very negligible amount then gets taken out of my account every month and I hardly notice it. Their business model is definitely a game changer and I recommend them to all my friends especially to those who have a second car for family trips. Reviewed on: 11th August 2022
Imran Shah's avatar
Imran Shah

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