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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great easy to manage insurance!

5
A very efficient way of insuring my car. Easy to set up and easy to use. Great knowing if the car gets stolen, it can be tracked! Reviewed on: 11th August 2022

Excellent smooth service

4
Excellent service with excellent fair rates, information and guide are so well put together, you really feel at easy , and that makes for smooth safe driving, Reviewed on: 11th August 2022

Cost effectiveness is amazing

5
Really straight forward and cost effective Reviewed on: 11th August 2022

Value for money

5
Pay as you go it’s a great Idea. I don’t use the car much. Reviewed on: 11th August 2022

Convenient app

5
Good insurance company, hassle free && up to date locations and service Reviewed on: 11th August 2022

Amazing

5
Best insurance ever by far I strongly believe I would never want to go with another insurance Reviewed on: 11th August 2022

MONEY WORTH

5
I love by miles, pay the the miles you use! The more miles the more it costs. This way it makes me think that I should use my legs for shorter journeys and get my walks in! Really easy to use and set up The customer service are fantastics! Reviewed on: 11th August 2022

Easy and stress free

5
Super easy app. Friendly and knowledge staff when you contact them. You don't get bombarded with junk emails. Perfect Reviewed on: 11th August 2022

Brilliant value for money

5
ByMiles offer a great solution for low mileage drivers who want to pay for the miles they drive only. Good user experience and always found them to be extremely helpful with any queries. Reviewed on: 11th August 2022

very good

5
helpful app, know exactly how much I’m spending. Works out cheaper for me too :) Reviewed on: 11th August 2022