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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Best car insurance

5
Best price around and very good.with nothing missing Reviewed on: 11th August 2022

Great customer service

5
Great customer service, friendly and helpful. So rare these days. Always recommend ByMiles. Reviewed on: 11th August 2022

Great service and analytics

5
ByMiles provide a great service and analytics at a much lower price as I am a low milage driver. Thoroughly recommend to others. Reviewed on: 11th August 2022

Great Value for money

5
Highly recommend insurance with By Miles, if your are using your vehicle occasionally, good customer service and great value for money. Regards, Vineel Reviewed on: 11th August 2022

Best insurance .

5
Cheapest and best. You pay for what you use . Reviewed on: 11th August 2022

Extremely convenient

5
Their app is very easy to use and it's very convenient. Reviewed on: 11th August 2022

Saving using ByMiles

5
Been using ByMiles for a few years now, never had an issue the app is faultless and recommended to work colleagues who do limited miles like myself who have since signed up as well. Reviewed on: 11th August 2022

Epic and transparent

5
By Miles has been very straightforward to use. The billing is transparent and it’s helpful to see how I build up the miles and see where Ive been. I haven’t need to make a claim but I can’t fault By Miles thus far. Reviewed on: 11th August 2022

Best by Miles insurance so far

4
Easy to set-up, clear costs, and easy for any changes for example vehicle details etc Reviewed on: 11th August 2022

Happy with By Miles

4
Changed my car in the middle of my contract. The staff were extremely helpful Reviewed on: 11th August 2022