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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Most easiest cheapest insurance

5
Since I found by miles I wouldn’t go back. You are in full control of how much insurance you want to pay based on your driving distance. You also get notifications every journey to let you know how much you’ve spent. I can’t believe how cheap and easy it is! Won’t ever go back. By miles all the way!! Reviewed on: 11th August 2022

Ideal!

5
I’ve been with ByMiles for a while now and very happy with them. It’s a perfect way to get good quality insurance, but not pay through the nose, being a low mileage car user as I am. And I love the monthly billing scheme…Peace of mind on a budget ☺️ Reviewed on: 11th August 2022

Great value

5
Great value for those of us who don't drive thousands of miles every year. Reviewed on: 11th August 2022

Great company

5
Great prices, great service. Also earnt £100 of free miles by referring a family member! Reviewed on: 11th August 2022

Easy to use, good price

4
Easy to setup and use without any issue. The price is also good depends on your usage Reviewed on: 11th August 2022

Excellent no fuss insurance, economical only paying by the mile.

5
Will stay as long as necessary. Would recommend to anyone. Reviewed on: 11th August 2022

Brilliant insurance

5
As a driver who doesn’t do to many miles.This insurance is ideal for me .A lot cheaper than their competitors. And I can see every month my payments.Excellent service Reviewed on: 11th August 2022

Cost saving excellent Insurance

5
My insurance costs halved joining bymiles as I’m a low mileage driver. The app is fantastic, everything is easy to use. See costs in real time after each journey. Best insurance provider I have been with. In app customer support. Just brilliant Reviewed on: 11th August 2022

Great car insurance

5
It's great to have an option to pay insurance based on how many miles you drive rather than a flat rate. Bymiles has saved us lots of money and can't fault the customer service either. Reviewed on: 11th August 2022

A refreshing change to how car insurance is done

5
I love ByMiles. Their model of a small upfront payment then by mile charging gives me great visibility into my driving habits and helps me think twice about whether the drive is needed - something we all need to consider at the moment with fuel prices and eco concerns Excellent app is a breeze to use with near real time view of upcoming costs, and easy to make policy changes - added drivers to the policy mid term with no issue. I am recommending ByMiles to as many people as I can and will consider renewal Reviewed on: 11th August 2022