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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Adopting technology to lower my costs

5
I have been using By Miles for one year and they have been easy to use, no complaints, and significantly cheaper than the nearest traditional insurer, based on comparison sites. I'm happy to continue using them and would recommend them to others. Reviewed on: 11th August 2022

Value for your money.

5
Perfect for low mileage users.I would definitely recommend. Reviewed on: 11th August 2022

I think this it's great!

5
I don't do many miles and save heaps! Great idea. I love it. Fortunately never had to make a claim so can't comment on that side. Reviewed on: 11th August 2022

Best by Miles!

5
Excellent, trouble-free, couldn't ask for more! Reviewed on: 11th August 2022

Very satisfactory company

5
See title Very satisfactory service & charges in comparison to previous insurance costs Reviewed on: 11th August 2022

Really good arrangement for my lifestyle

5
My milage is really sporadic, sometimes I do no miles, other times I will do loads. This is the best insurance for me. The App is really useful and the service is stress free. Amazing! Reviewed on: 11th August 2022

ok for OAP

5
For my milage it suits my purpose Reviewed on: 11th August 2022

Absolutely the best provider, Cost effective and Convinient

5
Ive been with ByMiles for a while now and have not looked back since. Since before the Covid period. They provide the most cost effective solution where essentially I get billed for how much I drive which in the long run works out to be cheaper than paying annually as a one off payment for the same amount of expected mileage. This really worked well for myself during the Covid period where I was not driving much at all meaning very little payments come month end. Their application is the most user friendly, can see a clear pictures of policy, miles driven and they even got a health check functionality for the car (data attained via the connector provided) which we can see from our phones directly. Their customer service is of the best. Their reward scheme for recommending and getting people on board is amazing. Their is a max daily cap limit of 150 miles as well, meaning those one off long journeys where if we do more than a 150 miles, we will only be charged for those 150 nothing more. I still recommend ByMiles to friends and family now. Reviewed on: 11th August 2022

Highly recommend By Mile

5
Lovely experience with by mile. Definitely recommended to everyone. Even my family and friends are happy with this company that to my recommendation Reviewed on: 11th August 2022

Extreme Value for Money

5
Brilliant policy that you can have a cheap base premium and then only pay for the miles you drive so you can see where you've been going and how you've been using the fuel you keep putting in haha. Reviewed on: 11th August 2022