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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Extreme Value for Money

5
Brilliant policy that you can have a cheap base premium and then only pay for the miles you drive so you can see where you've been going and how you've been using the fuel you keep putting in haha. Reviewed on: 11th August 2022
Daniel Mcneela's avatar
Daniel Mcneela

Smiling at my monthly premium

5
For the first time since I've been a driver I actually smile every time my monthly premium goes out because its so little... Great company, have tried recommending it to loads of people Reviewed on: 11th August 2022
Dave Ryder's avatar
Dave Ryder

Innovative product and super customer service

5
4 years now with By Miles and it's been a pleasure. They work hard to keep my premium competitive, it genuinely feels like a cooperative relationship to get the cover that works. Having the tracker in the car is a bonus, giving an extra level of security and traceability helpful in many ways. Reviewed on: 11th August 2022
MD's avatar
MD

Pay a fair price for insurance

5
You pay a fair price for insurance, the more you drive the higher the risk to your insurance. It comes with a free car tracker too, By miles allows you to take your car abroad, no hassle. Great service. Reviewed on: 11th August 2022
Paul 's avatar
Paul

Value & Control

5
Good price for overall insurance & very good mileage price. Allows for more control over how much I spend & means no dead waste of money when not using the car. Excellent for people that don't need to use their car all the time or is only travelling short distances. Reviewed on: 11th August 2022
Mike Jones's avatar
Mike Jones

Fantastic value for money

5
Easy to set up and fantastic value for money. Went from spending £40 a month on car insurance to £5 a month on average. Excellent concept as you only pay for the miles you drive! Reviewed on: 11th August 2022
Harry MacNicol's avatar
Harry MacNicol

A fair way to do car insurance

5
Very happy with our By Miles experience. Paying only for the miles you drive and thus being rewarded for driving less is the fair way to offer insurance. It's a no brainer! Reviewed on: 11th August 2022
Anna W's avatar
Anna W

Amazing company with very clear charging info

5
I was slightly nervous about joining By Miles but have been so impressed by the ease of using this car insurance company. It is so refreshing to be given such clear monthly payment into. All good. Reviewed on: 11th August 2022
Deslys Day-Jolly's avatar
Deslys Day-Jolly

Great great great and great again

5
Really affordable and sensible, makes you think about car use so less emissions and saves money!!! Reviewed on: 11th August 2022
Fraser's avatar
Fraser

Straightforward and simple

4
Easy to join, use the app or the portal to track your usage. Reviewed on: 11th August 2022
Kira's avatar
Kira

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