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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By Miles

5
By Miles, is one of the best car insurance companies that I have dealt with, very easy to get insured and offered a great deal when referring others. Reviewed on: 11th August 2022
Tracey Meyer's avatar
Tracey Meyer

Adopting technology to lower my costs

5
I have been using By Miles for one year and they have been easy to use, no complaints, and significantly cheaper than the nearest traditional insurer, based on comparison sites. I'm happy to continue using them and would recommend them to others. Reviewed on: 11th August 2022
David's avatar
David

Value for your money.

5
Perfect for low mileage users.I would definitely recommend. Reviewed on: 11th August 2022
Ben Berry's avatar
Ben Berry

I think this it's great!

5
I don't do many miles and save heaps! Great idea. I love it. Fortunately never had to make a claim so can't comment on that side. Reviewed on: 11th August 2022
Timothy Christie's avatar
Timothy Christie

Best by Miles!

5
Excellent, trouble-free, couldn't ask for more! Reviewed on: 11th August 2022
James Wyse's avatar
James Wyse

Very satisfactory company

5
See title Very satisfactory service & charges in comparison to previous insurance costs Reviewed on: 11th August 2022
Golfer Wally's avatar
Golfer Wally

Really good arrangement for my lifestyle

5
My milage is really sporadic, sometimes I do no miles, other times I will do loads. This is the best insurance for me. The App is really useful and the service is stress free. Amazing! Reviewed on: 11th August 2022
Sally Ridley 's avatar
Sally Ridley

ok for OAP

5
For my milage it suits my purpose Reviewed on: 11th August 2022
Rod's avatar
Rod

Absolutely the best provider, Cost effective and Convinient

5
Ive been with ByMiles for a while now and have not looked back since. Since before the Covid period. They provide the most cost effective solution where essentially I get billed for how much I drive which in the long run works out to be cheaper than paying annually as a one off payment for the same amount of expected mileage. This really worked well for myself during the Covid period where I was not driving much at all meaning very little payments come month end. Their application is the most user friendly, can see a clear pictures of policy, miles driven and they even got a health check functionality for the car (data attained via the connector provided) which we can see from our phones directly. Their customer service is of the best. Their reward scheme for recommending and getting people on board is amazing. Their is a max daily cap limit of 150 miles as well, meaning those one off long journeys where if we do more than a 150 miles, we will only be charged for those 150 nothing more. I still recommend ByMiles to friends and family now. Reviewed on: 11th August 2022
Abu Fayha's avatar
Abu Fayha

Highly recommend By Mile

5
Lovely experience with by mile. Definitely recommended to everyone. Even my family and friends are happy with this company that to my recommendation Reviewed on: 11th August 2022
A 's avatar
A

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