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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great insurance

5
The best way to insure your carm they would only charge what you have used. Peace of mind. Reviewed on: 11th August 2022

great if your not doing much millage . in general a great idea

5
Good company always easy to contact system works well Reviewed on: 11th August 2022

The No.1 choice for modern car insurance

5
I've been using ByMiles since the start of the pandemic when I started doing fewer miles in the car. It just makes sense to only be paying for the time you use your car and not when it's sitting on the drive. Customer service is great too with the online chat giving you quick access to an actual real person. Reviewed on: 11th August 2022

Haven't had any problems

5
I've not had any issues and I've been paying less than I would with traditional car insurance policies. Reviewed on: 11th August 2022

Great service

5
I’ve been with bymiles for nearly 3 years and I wouldn’t change them for the world Reviewed on: 11th August 2022

Fab car insurance

5
Fantastic company, anzwered any questions I had quickly, so easyto change vehicle when bought a new one. Reviewed on: 11th August 2022

The best company insurance and team

5
I am with you by couple years and I am very high satisfied about your insurance and best team as well. Reviewed on: 11th August 2022

Best insurance company by miles. Suits my needs and great people.

5
Best experience. ByMiles serves the many people that uses their car less than others and we are rewarded for that and not punished. Great job. Reviewed on: 11th August 2022

Great pay-by-mile car insurance

5
I have been very happy with By Miles for their pay-by-mile car insurance, since I do not drive often during the week. Everything is very clear on their app. Reviewed on: 11th August 2022

Insurance made simple

5
Great company who are very responsive and keep things simple. Reviewed on: 11th August 2022

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