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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good relationship and communication.

5
Whatever the weather By Miles are determined to go the extra mile for their customers. Reviewed on: 11th August 2022
edward haigh's avatar
edward haigh

Best Car Insurer Ever

5
I've no idea how I would have afforded car insurance without By Miles keep doing what you are doing you provide a much needed cost effective service, Thank you so much. Reviewed on: 11th August 2022
blind19895's avatar
blind19895

Good value for money

5
I started using by miles during covid as I had started working from home. I’m happy with my choice and have saved lots of money! Easy to use website and app and good customer service. Reviewed on: 11th August 2022
Tahliah's avatar
Tahliah

Excellent service

5
My Tracker stopped working and customer service personnel helped me get a replacement quickly, keeping me up to date with the process. Reviewed on: 11th August 2022
Joan's avatar
Joan

Good for low mileage drivers.

5
By miles is the best car insurance. Reviewed on: 10th August 2022
Kashif Hussain's avatar
Kashif Hussain

Excellent!!

5
Simple to use plug in and off you go! great value for money as you just pay for the mileage you do excellent I have already recommended to my brother and they use it now also my brothers wife told her mum+dad now they use it as well so win win all the way round. Reviewed on: 10th August 2022
Bernie Kerfoot's avatar
Bernie Kerfoot

Why pay thousands£?

5
Some months I travel only locally and that's not going very far, so paying per mile travelled suits me fine, especially with rising costs of petrol. Reviewed on: 10th August 2022
Kamlesh Manghra 's avatar
Kamlesh Manghra

Amazing concept

5
I loved the whole idea of how this insurance works and was extremely impressed buy how easy it was to set up, use and communicate with them. Reviewed on: 10th August 2022
thomas cross's avatar
thomas cross

Excellent customer service, and great value for money

5
Everything is transparent and clear. You know exactly what you are paying for. Totally satisfied with the customer experience I've received. Reviewed on: 10th August 2022
Sheronlyn Balfour's avatar
Sheronlyn Balfour

Very quick in handling claims

5
Most economical but also quick in handling problems & claims Reviewed on: 10th August 2022
Manzoor Balesaria 's avatar
Manzoor Balesaria

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