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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Bymiles has saved me hundreds

5
This insurance is the best idea since round wheels Thanks for honest savings. Reviewed on: 10th August 2022
June Sasaru's avatar
June Sasaru

East to use save money

5
Easy to uses save money when not using your car Reviewed on: 10th August 2022
hsrandsons@hotmail.co.uk's avatar
[email protected]

Best insurers ever

5
Great insurance over the last four years Reviewed on: 10th August 2022
john preece's avatar
john preece

Cant fault them

5
I was recently in an accident which was not my fault, i was dealt with without a fuss. They were not the cheapest company to insure my vehicle with, but I'm happy I paid a little bit more to deal with such nice people. Reviewed on: 10th August 2022
Pete D's avatar
Pete D

Excellent service

5
B miles has been outstanding for me the best insurance company I’ve found in many years I’m so happy with this service Reviewed on: 10th August 2022
mw h's avatar
mw h

Innovative

5
Good all round performance, it is the future. Reviewed on: 10th August 2022
William Curtis's avatar
William Curtis

The most sensible car insurance around ...

5
Such a brilliant insurance solution. Pay for the miles you drive and that way you can control the cost of your insurance. And the rates are fantastic. I saved hundreds of pounds compared to traditional insurance. I would miss By Miles if they ever ended up not being around. Keep up the good work! Reviewed on: 10th August 2022
Kate's avatar
Kate

The best insurers by far!

5
I’ve been with by miles for 3 years now & can honestly say I’ve never been disappointed. They are always super helpful & friendly, really quick at doing anything from changing address to changing vehicles & the price is always so reasonable. By far the best!! Reviewed on: 10th August 2022
Rhian Tully's avatar
Rhian Tully

Amazing Company who goes beyond any other Car Insurance Company

5
I am so impressed with this company. I do not feel I am paying for excess insurance when am unable to drive like now as I broke my wrist in a fall and cannot drive my car for 6 weeks. It is fair to its customers. Reviewed on: 10th August 2022
Caroline P's avatar
Caroline P

By miles is a great insurance company for my needs, as iv not been using my car as much as before. Great and helpful staff too.

5
any time iv had to contact By Miles, the staff have been very helpful and friendly Reviewed on: 10th August 2022
Kenny Brown's avatar
Kenny Brown

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